![]() ![]() ![]() Check if the Adobe Flash player you’re using is updated and is enabled on the browser. Lastly, try a wired connection instead of a wireless one. To be able to get to the root cause of this problem, we must understand what’s causing this error. Please restart the video player” is just one of the many alarming DIRECTV errors you’ll see.īut what are the actual causes of this DIRECTV alert? What could have happened that made this error in the first place? The prompt “DIRECTV, sorry we ran into a problem. Let’s look at some of the most common causes of why this is happening. Network/Service OutageĪT&T and DIRECTV are not immune to outages and maintenance services. ![]() They usually do this to update their systems and place new technologies for the betterment of their services. If you get the error while streaming, then a possible cause could be an unstable internet connection. The system could have detected the connection, but then dropped it simultaneously, making the error appear. Full Cache and Cookiesīrowsers help us by saving some of the information we’ve already accessed to allow us to go back to it if we feel the need to, yes, these are cached data and cookies. Loose and Improperly Connected Wires and Cables However, there are instances where some cookies are corrupt, which can eventually lead to an interference of the activities you do in your browser. Lastly, if you’re using DIRECTV Genie, one thing overlooked by many is the fact that the wires and cables aren’t connected and plugged in properly. ![]()
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